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GravityCube’s automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one week of backups are kept at a time. The terms of our backup policy vary depending on the type of hosting account.
GravityCube backups are provided as a courtesy and are not guaranteed. Customers are responsible for their own backups and web content and should make their own backups for extra protection. For additional information, please refer to our Terms of Service.
Your Plesk Panel or VPS container can be restored by GravityCube by submitting the Restore form.
VPS Hosting Plans
We create weekly backups of VPS containers, which include everything on your VPS at the time of backup.
The following are commonly asked questions pertaining to HostGator’s backup policy.
What If my account was suspended?
If your account is suspended less than one week before we run backups, your account will still be backed up.
If you have been suspended for more than a week when we run backups, your old backup will be erased and your account will not be included in the new backups. We will thus have no backups for your account.
How do I restore my own backup?
A partial backup, such as a MySQL database or home directory, can be restored with the Backup icon within Plesk Panel (the same place where the backup was generated by the user).
A full backup must be restored by the root user for the server. To request a restoration of your content from a backup file, simply complete our Restore form. Please clearly indicate what content you want restored and if there is anything you do not wish to restore.
Note: GravityCube requires a $15 fee to restore a weekly backup; however, if you provide your own backup file, the fee will be waived.