Technical Support is available to all of our clients. All problems relating to the services we provide are supported and will be handled promptly by our knowledgeable support staff. If you cannot find a solution to your problem in the support articles at nucleus.worldline.ca, please contact our office at the numbers listed below or send an email to support@nucleus.worldline.ca.
When you call our Tech Support line, from time to time you may not be able to speak to a Technical Support Analyst immediately. Please be patient as we will do our best to get to each caller as quickly as possible, if you cannot wait and prefer to leave a message, please follow our messaging system instructions and leave a detailed message our analysts will return your call as soon as possible, usually within the hour.
Fibernetics consultants understand the importance of delivering superior customer service and the personal touch. Clients tell us our staff is knowledgeable, dependable, helpful and courteous. We listen to your concerns, work hard to find effective solutions and most importantly CARE about all of our clients regardless of size. Our staff members are on hand to answer all questions and are more than happy to help out where they can